"findyour is a one stop shop information and service comparison site for buying and selling a property"


Terms of Use

Last Updated 26 November 2015.

This Website hosted at https://www.findyour.com.au (referred to in these Terms of Use as the “Website”) Find Your (ABN: 52 147 611 596) is a business owned and operated by WRMB Services Pty Ltd T/As Find Your which is an ASIC business name registered in NSW being the companies registered office.
For Customers and Professionals
I. These Terms of Use (“Terms”) govern your use of our website located at www.findyour.com.au (“Site”) and form a binding contractual agreement between you, the user of the Site and us, Findyour.
II. These Terms are important and you should ensure that you read them carefully and contact us with any questions before you use the Site. You can contact us on support@findyour.com.au
III. By using the Site you acknowledge and agree that you have had sufficient opportunity to read and understand the Terms and you agree to be bound by them. If you do not agree to the Terms, please do not use the Site. Findyour attempts to match the needs and requirements of Customers to Professionals for the provision of those services. YOU ACKNOWLEDGE AND AGREE THAT FINDYOUR IS IN NO WAY DIRECTLY INVOLVED IN ANY TRANSACTIONS BETWEEN CUSTOMERS AND PROFESSIONALS AND ONLY PROVIDES THIS MEDIUM TO FACILITATE THE INTRODUCTION OF CUSTOMERS AND PROFESSIONALS. FINDYOUR IN NO WAY GUARANTEES THE SERVICES OF THE PROFESSIONALS NOR DOES IT PROVIDE ANY GUARANTEES AS TO THE AUTHENTICITY AND FINANCIAL VIABILITY OF THE CUSTOMERS.
IV. Any dispute or difference arising in connection with these terms and conditions shall be submitted to arbitration in accordance with, and subject to, the Rules for the Conduct of Commercial Arbitrations of the Institute of Arbitrators and Mediators, Australia.
V. Acceptance of the terms and conditions of this website in no way from a relationship of agency between you and Findyour.
VI. Professionals please read our Refund Policy and ensure that you are familiar with it.

For Customers requesting a service
The Website is available for you to access conditional on your acceptance without alteration of the set out below/on this linked page. By continuing to access the Website you are agreeing to the terms and conditions set out below.

1. Use of material on the Website
a. Except for the limited use set out in paragraph 1(b) you may not use the Website, or the material contained on it, for any purpose. This involves:
i. the reproduction of the material in any material form;
ii. the distribution of the material in any material form;
iii. re-transmission of the material by any medium of communication;
iv. uploading and/or reposting the material to any other site on the WWW;
v. “framing” the material on the Website with other material on any other WWW site.
The above are unlawful in any jurisdiction and are specifically prohibited by these Terms of Use.
b. Notwithstanding the above restrictions on use of the material on the Website, you may download material from the Website for your personal non-commercial use provided you do not remove any copyright and trade mark notices contained on the material.
c. You may not modify or copy:
i. the layout of the Website; and
ii. any computer software and code contained in the Website.
d. Findyour reserves all intellectual property rights, including, but not limited to, copyright in material and/or services provided by it. The material provided on the Website is provided for personal use only and may not be:
i. re-sold and/or re-distributed in any material form;
ii. stored in any storage media; and/or
iii. re-transmitted in any media,
without the prior written consent of Findyour.
2. Fees
a. Using our Site and placing your job to be quoted for by a Professional is free. However when you accept a quote and enter into a contract with a Professional for that job you will be solely liable to that Professional for the work performed. Findyour accepts no liability for invoices or costs of those Professionals which successfully bid for your job.
b. At the time of listing and prior to accepting a quote the Customer should make their own reasonable enquiries and searches to ascertain the credibility and suitability of that Professional to perform the job.
3. Links and introductions to Professionals
a. The Website provides links and introductions to Professionals owned and operated by third parties and which are not under the control of Findyour.
b. In relation to the Professionals and to which you have been introduced, Findyour:
i. provides the links or introduction to the Professionals as a convenience to you and the existence of a link or introduction to the Professionals does not imply any endorsement by Findyour of that Professional; and
ii. is not responsible for the actions and services provided by those Professionals.
c. You are solely and completely responsible for the selection of the quote. Findyour makes no recommendations nor prescribes the method of choice of successful Professional to be chosen by the Customer.
4. Disclaimer relating to the linked Professionals
a. Findyour is making the Website available for others to publish information without assuming a duty of care to users. Findyour is not in the business of providing professional advice and gives no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the Website and/or linked or introduced Professionals.
b. To the full extent permitted by law Findyour disclaims any and all warranties, express or implied, regarding:
i. the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website and/or of any linked Business; and
ii. merchantability or fitness for any particular purpose for any service or product contained or referred to on the Website and/or on any linked Professionals.
c. Findyour has applied a “Verified” system whereby the details and credentials of a Professional (provided by that Professional) are inspected by our staff. Findyour does not conduct any of its own searches and does not provide any assurances or warranties concerning the legality or validity of the documents other than that they have been received. The consumer may request and inspect these documents on request but should rely on their own enquires.
d. Findyour will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you:
i. acting, or failing to act, on any information contained on or referred to on the Website and/or any of the linked Professionals ; and
ii. using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website and/or any linked Professionals.
5. Disclaimer relating to Findyour
a. Findyour does not warrant guarantee or make any representation that:
i. the Website, or the server that makes the site available on the WWW are free of software viruses;
ii. the functions contained in any software contained on the Website will operate uninterrupted or are error-free; and
iii. errors and defects in the Website will be corrected.
b. Findyour is not liable to you for:
i. errors or omissions in the Website, or linked Professionals on the WWW;
ii. delays to, interruptions of or cessation of the services provided in the Website, or linked Professionals ; and
iii. defamatory, offensive or illegal conduct of any user of the Website, whether caused through negligence of Findyour, its employees or independent contractors, or through any other cause.
c. You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website.
d. Further content disclaimer for findyour can be viewed here: www.findyour.com.au/disclaimer
6. Limitation of liability
a. The Disclaimers at clauses 4 and 5 above may not apply to you in jurisdictions in which limitations on or exclusions of warranties or liabilities are not permitted by law. To the full extent permitted by law Findyour’s liability for any implied warranty or condition is limited, at the choice of Findyour, to one or more of the following:
i. If the breach of an implied warranty or condition relates to services:
ii. the supply of the services again; or
iii. the payment of the cost of having the services supplied again.
iv. If the breach of an implied warranty or condition relates to goods:
v. the replacement of the goods or the supply of equivalent goods;
vi. the repair of such goods;
vii. the payment of the cost of replacing the goods or acquiring equivalent goods, or having the goods repaired.
7. Use of information gathered
a. Findyour and/or people authorised by it may gather and process the information:
i. which you may provide when accessing the Website, such as your name, address, e-mail address and other personal information about you; and
ii. regarding the way in which you use the Website including, without limitation, information acquired through the use of “cookies” programmed during the accessing of the Website.
b. Findyour may authorise others to offer you goods and services using the information acquired through (i) and (ii) above.
8. Termination of access
a. Findyour may terminate access to the Website at any time without giving any explanation or justification for the termination of access, and Findyour has no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website.
9. Alteration of Terms of Use
a. Findyour reserves the right to change these Terms of Use:
i. with or without further notice to you; and
ii. without giving you any explanation or justification for such change.
10. Relevant jurisdiction
a. If any part of this Agreement is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.
b. This Agreement will be governed by and interpreted in accordance with the law of New South Wales, without giving effect to any principles of conflicts of laws.
c. You agree to the jurisdiction of the courts of New South Wales to determine any dispute arising out of this Agreement.

For Professionals providing a service
This Website is available to provide information about your product or service conditional on your acceptance without alteration of the terms and conditions set out below. By continuing to provide information about your product or service you are agreeing to the terms and conditions set out below.

1. Uploading information
a. You represent and warrant in relation to any material and/or information you provide to the Website that:
i. you are authorised to provide the material and/or information;
ii. the material and/or information is not defamatory or a malicious falsehood in relation to any product, service, person or corporation;
iii. the material and/or information is not the “passing off” of any product or service and does not constitute unfair competition;
iv. the material and/or information does not infringe any intellectual property right including, but not limited to, trademarks, service marks or business names (whether registered or unregistered), confidential information and copyright; and
v. the material and/or information does not infringe any legislation or regulations of the Commonwealth of Australia and the State of New South Wales including, but not limited to, the Trade Practices Act 1974 (Cth) and the Fair Trading Act 1987 (NSW) and equivalent state and territory legislation and any other parliament competent to legislate in relation to the Website or any law in any country where the material and/or information is or will be available electronically to users of this Website.
2. Licence to use intellectual property
a. By uploading any material which is intellectual property including, but not limited to, copyrighted works, trademarks and service marks (the “intellectual property”) on to the Website, you are granting Findyour a perpetual, non-exclusive and payment-free licence throughout the world to:
i. reproduce, use and exploit the intellectual property, as part of the Website, to the full extent permitted by intellectual property law in any jurisdiction in which the Website is available to users; and
ii. allow Findyour to sub-licence others the same rights granted to Findyour in (i) above.
3. Quoting and winning Customers’ jobs
a. You have read and understood the Fee Schedule stated in these Terms and you acknowledge and agree that:
i. You acknowledge and agree that any and all of the terms and conditions pertaining to the job and the quote constitute a contract between the Professional and the Customer and does not involve or implicate Findyour in anyway.
ii. You acknowledge and agree that the lowest priced or best quote will not necessarily be the quote selected by the Customer.
iii. You acknowledge and agree that Findyour plays no role whether active or inactive in the method of selection by the Customer of the selected quote.
iv. You acknowledge and agree that you will always populate a quote when submitting your profile
4. Removal of information
a. In relation to any material and/or information included on the Website, Findyour may remove any material and/or information, including but not limited to links to Professionals, at any time without giving any explanation or justification for removing the material and/or information.
5. Limit of liability
a. Findyour and its respective officers, employees and agents have no liability for any costs, losses or damages of any kind, which you may incur, arising whether directly or indirectly. This applies in relation to or in connection with any material and/or information supplied in respect of advertising or bidding for jobs on this Website; and as a consequence of removing any material and/or information from this Website.
b. The Professional warrants that it will perform all services in accordance with legislative and industry standards and that they have taken out and will maintain any required insurances, approvals and licences as required by the state and federal laws of Australia.
6. Indemnity
a. You will at all times indemnify and keep indemnified Findyour and its respective officers, employees and agents (in this paragraph 6(a) referred to as “those indemnified”) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of those indemnified arising from any claim, demand, suit, action or proceeding by any person against any of those indemnified where such loss or liability arose out of, in connection with or in respect of any breach of this Agreement by you; and publication of or distribution of the material and/or information supplied by you.
7. Provision of Services
a. Membership will be provided once full payments have been received. Upon receiving payments from payee, payments will be subject to Findyour’s refund policy
8. Refund Policy
a. You acknowledge and agree that as a term and condition of using the Website, any fees incurred in accordance with our Fee Schedule are non-refundable once seven days has elapsed from the date that the payment was made.
b. If you are unhappy with the service of Findyour and have outlined in detail the reasons for your grievance, Findyour will consider the application for a refund and in its absolute discretion will either:
i. deny the claim; or
ii. offer you a credit on your account; or
iii. refund your payment.
c. In any other case refunds will only be given at the absolute discretion of Findyour.
d. If we find your account is in poor standing or there has been abuse reported against your account, we may refuse any cash or credit refund.
e. If we grant you a refund of a cash or credit card payment, there will be a fee of 10% of the amount paid or A$20, whichever is greater.
9. Termination of access
a. Findyour may terminate access to the Website at any time without giving any explanation or justification for the termination of access, and Findyour has no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website.
10. Alteration of Terms of Use
a. Findyour reserves the right to change these Terms of Use:
i. with or without further notice to you; and
ii. without giving you any explanation or justification for such change.
11. Relevant jurisdiction
a. If any part of this Agreement is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.
b. This Agreement will be governed by and interpreted in accordance with the law of New South Wales, without giving effect to any principles of conflicts of laws.
c. You agree to the jurisdiction of the courts of New South Wales to determine any dispute arising out of this Agreement.

Fee Schedule
As a user of the Website, you agree to be bound by the following Fee Schedule where referred to in these Terms of Use.

Fee Type Fee Value Fee Timing
Pay Per Win
  • Cleaners = $20
  • Building/Pest Inspectors = $20 per category eg $40 for Building & Pest
  • Removalists/Property Lawyer = $40
  • Mortgage Brokers/Funds Transfers = $55
Upon confirmation of a win between the Customer and Professional, Invoice is sent  on the 1st of every month, Payment made Within 10 working days.
Standard membership FREE Pay Per win (See above)
Basic Membership
  • Cleaners: $79
  • Building/Pest/Strata Inspectors: $99
  • Removalists/Property Lawyer: $129
  • Mortgage Brokers/Funds Transfers: $200
Invoiced on the 1st of every month (or prorated) until membership is cancelled by the user
Late Payment Fee $0 to $10 All late fees will be charged to the next calendar month if not paid within 10 working days (every 10 days not paid will accumulate another penalty eg if 20 working days have past without payment then $20 will be charged)

Note: All Fees are quoted in Australian Dollars